Returns & Exchanges
Coperni offers a 14-day return window from the date of delivery for all items in their original, unworn condition with security tags attached. Please note that return shipping costs and customs duties are the responsibility of the customer unless the item is defective.
Initiate Your Return
Access our online returns portal using your order number and email address to select the items you wish to send back and receive a Return Authorization.
Prepare the Package
Place the items in their original Coperni packaging, ensuring all designer tags, dust bags, and authenticity cards are included to avoid a restocking fee.
Ship the Item
Affix the return label to your package and drop it off at an authorized carrier location, ensuring you obtain a tracking number for your records.
Quality Check and Refund
Once our atelier inspects the returned goods, your refund will be processed to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing